The new DNA of bots is intent
Out chatbots understand intent and can send precise answers, conversational flows, or do nothing – brings a human onboard instead.
Engagement, not Deflection
Faster response and resolution time is grate but is not the whole story. Dont judge defect customer queries but go a step further with conversational flows that lead to purchase or deeper engagement.
Leads, conversations, and revenue
Send proactive campaigns that trigger conversational bots based on your prospects or customers demography or behavior. Qualify leads , book meetings, reduce cart abandonment , and crush your revenue goals.
Intelligent not just scripted
Answer bot and custom bots are built on top of AL and ML that detect the intent of your prospects and customers to either lets bots engage or transfer the conversation to a human.