Everything you need for IT support 

 

Easy to use and set up

• Freshservice’s modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.

 

Multi-Channel Support 

• automate tasks and provide support for issues raised via email, self -service portal, phone , chat, or in person

 

Gamify your service desk 

• turn your service desk into a highly engaging and fun experience for your agents.

 

Information at your fingertips 

• maintain records of contracts, hardware, software, and other assets, including all details from acquisitions to expiry.

 

Best rated Mobile App 

• Leverage the best rated mobile service desk app for IOS and android and support your high impact employees who are on the road.