The Freshworks CRM acts as a single source of truth for your business and provides a 360° view of your customer, by capturing and combining customer experiences in one place. Learn more about what it can do for your business.
Manage relationships from anywhere
Access data from anywhere, at anytime.
Freshworks CRM Capabilities
A CRM that fits your business
Freshworks CRM adapts to the way your team works.
Be wherever your contacts are
Foster strong customer relationships with multichannel communication.
Make better decisions with AI
Enhance your productivity with the power of artificial intelligence
Get action-oriented insights with visual reports
Analyze team performance across geographies and territories, and get insights into all metrics.
Boost team efficiency with automation
Amplify your sales productivity. Save time to do more.
Automate your marketing efforts
Find and engage your audience with automated workflows, behavioral segmentation, and end-to-end personalization.
Move your deals up the sales ladder
Seize every opportunity to close more deals.
Control the accessibility of your data
Manage roles and responsibilities, and control access to information.