Explore Freshworks' Customer Engagement Tools
Freshdesk (Support Desk) – Omnichannel ticketing and self-service to resolve customer issues faster.
Freshdesk Contact Center – Cloud call center with IVR, routing, and call analytics.
Freshchat (Messaging) – AI-assisted live chat and messaging across web, mobile, and social.
Freshsales (CRM) – Lead, deal, and account management with AI insights and forecasting.
Freshmarketer – Email, journey orchestration, and marketing automation to drive pipeline.
Freshsales CPQ – Quotes, approvals, and product catalogs to speed deal cycles.
Freshservice (ITSM) – Service desk, asset/config management, and automation for IT ops.
Freshservice for Business Teams (ESM) – Extend service workflows to HR, finance, facilities.
Freshservice Observability – Monitor apps and services and tie incidents to business impact.
About Freshworks
Freshworks helps businesses delight customers and empower employees with modern CRM, marketing, support, and ITSM software.
Their products are simple to implement, easy to use, and priced for rapid ROI—so you can launch fast, scale confidently, and focus on growth.
Join thousands of companies that choose Freshworks to turn everyday interactions into lasting relationships
